A map from a description.
Map onboarding for a new agency client.
- Drafts the phases
- Adds steps and pain points
Agency client onboardingJourney · 5 phasesJourney.
Every client step, mapped.
WorkElate Journey maps your client's journey. Chief drafts the first map from a description.
Free to start.
Persona Marketing lead at a growing brand
- 1DiscoverFinds you through a referral
- 2SignProposal and contract
- 3OnboardWaits a week for kickoffPain point
- 4DeliverMonthly results
- 5RenewReview and extend
“Map how a new agency client works with us.”
ChiefDrafted from a descriptionAsk Chief.
Chief is the AI inside Journey. Ask in plain words.
Draft a map from a description.
Map how a new agency client works with us.
JourneyClient journey- DiscoverReferral
- SignProposal
- OnboardPain point
- DeliverMonthly results
- Renew
Edit steps and personas.
JourneyOnboard stepOnboard · kickoff in week two
Step updated
Onboard · kickoff in week one, with one point of contact.
Edit your business model canvas.
Add referral partners.
JourneyBusiness model canvasPartnersActivitiesValueRelationsSegmentsResourcesChannelsCostsRevenue
What it does.
The Journey you know. Plus a Chief that does the busywork.
Journey maps.
Phases, lanes, cards and data in one map.
Personas.
Who the customer is, on one page.
Empathy maps.
What they say, think, do and feel.
Business model canvas.
The whole business on one page.
Share and comment.
View, comment or edit access. Live updates.
Save as image.
Export maps, personas and canvases as PNG.
Workflows.
One request. The work moves across apps.
Agency client onboardingJourney · 5 phases
A persona in a minute.
Make a persona for an agency ops lead.
- Reads your description
- Fills goals, pains and habits
Ops lead, 40-person agencyPersona
→
Found from the Hub.
Open the Acme onboarding map.
- Searches the workspace
- Opens the map in Journey
Acme onboarding mapEdited 2 days ago→→
Everything on one client.
What do we have on Brightline?
- Reads the Brightline folder
- Includes the journey map
- And the proposal
Brightline, in one answerMap · proposal · deckChief
Chief in Journey.
Same Chief. It knows where you are.
Inside Journey
Open the drawer. It knows the file on screen.
- Draft a map from a description.
- Edit steps and personas.
- Edit the business model canvas.
- Read a map back to you.
From the Hub
One request that reaches other apps.
- Find a map by name.
- Start a new journey.
- Answer across a client folder.
Compared with specialist AI tools.
They go deep on one job. Journey works with the rest of your work.
Smaply
Customer journey management
Strong at
Research synthesis, journey hierarchies and metrics tied to journeys.
With WorkElate
Journeys live beside the client's mail, docs and tasks in one workspace.
UXPressia
CX mapping platform
Strong at
Designer-quality maps, personas and a large template library.
With WorkElate
Chief can turn a journey step into tasks, docs or slides without connecting tools.
Their strengths as they describe them, checked September 2026.
Specs.
What Journey runs on today.
- Maps
- Journey maps, personas, empathy maps, business model canvas, templates.
- Collaboration
- Comments, live updates, public page.
- Permissions
- View, comment or edit access per person.
- AI
- Maps and personas from a description. Chief edits on request.
- Export
- PNG for maps, personas and canvases.
Works with the suite.
One workspace. One Chief across all of it.
Questions.
Does Chief act without asking?
No. Nothing sends, deletes or shares without your yes. Every action is logged.
How do I know it worked?
Chief re-reads every change. If one missed, it tells you.
What does Journey cost?
Free to start. For teams, we quote within a day.
Try Journey.
Free to start.