WorkElate Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how WorkElate ("we," "us," or "our") collects, uses, stores, and protects your information when you use our website (https://workelate.com), web or mobile applications, and related services ("Service"). By using WorkElate, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Log & Usage Data

When you interact with WorkElate, our servers automatically record information sent by your browser or device. This may include your IP address, browser type and version, visit timestamps, referring/exit pages, time spent, and diagnostic data.

b) Device Data

We may collect information about the device you use—including device type, operating system, identifiers, settings, and location data. Collection discretion may depend on your device or software settings.

c) Personal Information

We may request personal information, such as your name, email address, organization, or other identifiers, to facilitate registration, communication, or access to certain features.

d) User Content

Any data, files, text, images, documents, comments, messages, or other content you create, upload, or store on WorkElate services ("User Content") is collected and stored securely for your use and only accessible using your security credentials or as permitted by your sharing settings.

2. Legal Bases for Processing

We process your information lawfully, fairly, and transparently, collecting and using data:

  • With your explicit consent, which you may withdraw at any time.
  • When necessary for fulfillment of a contract or service (platform access, support, transactions).
  • To comply with legal obligations or protect your or others' vital interests.
  • In pursuit of legitimate interests in improving, securing, and developing WorkElate.

3. Use of Information

We may use your information to:

  • Provide, maintain, and improve WorkElate and its features.
  • Facilitate user registration, authentication, and security.
  • Respond to inquiries, support requests, or feedback.
  • Send service updates, notifications, or marketing (with opt-out options).
  • Monitor usage, diagnose issues, and analyze trends to enhance our services.
  • Meet legal requirements, prevent fraud, and ensure user and service security.

4. Disclosure of Personal Information

Personal information may be disclosed to:

  • Service Providers: Trusted third parties (such as hosting, analytics, and payment processors) who operate on our behalf and are contractually obligated not to disclose or use data for unauthorized purposes.
  • Required by Law: To comply with legal, regulatory, or contractual obligations or protect WorkElate, its users, or others.

We do not sell or rent your personal information to marketers or third parties.

5. International Data Transfers

Your information may be processed and stored in countries outside your home jurisdiction, including India, the United States, Singapore, or other locations where WorkElate or its partners operate. We ensure such transfers comply with applicable data protection and security requirements.

6. Your Rights & Control Over Information

  • Consent: By providing personal information, you consent to our collection and use subject to this policy.
  • Access & Portability: You may request details or a machine-readable copy (e.g., CSV) of the personal information we hold about you.
  • Correction: You may request that we correct or update inaccurate, incomplete, or outdated information.
  • Restriction & Erasure: At any time, you may request that we restrict, limit, erase, or transfer your information, subject to legal limitations.
  • Unsubscribe: You can unsubscribe from marketing communications through opt-out links or by contacting us at privacy@workelate.com.
  • Complaints: You have the right to contact us regarding concerns or to lodge complaints with a relevant data protection authority.

7. Cookies & Analytics

WorkElate uses cookies and similar tracking technologies to customize your experience and analyze usage patterns. You may modify your preferences or disable cookies in your browser, but this may affect certain functionalities. We may use Google Analytics or similar services with options for users to opt out if preferred.

8. Third-Party Services & Links

WorkElate may link to external sites or services not operated by us. We are not responsible for their content or privacy practices. Please review any external site's privacy policies before providing information.

9. Payment Processing

If you make purchases or subscriptions through WorkElate, payment details are handled by third-party providers (such as Stripe, PayPal, etc.) following industry standards (such as PCI-DSS). We do not store payment card information.

10. Data Security & Retention

We utilize commercially reasonable measures to safeguard your information against loss, theft, unauthorized access or disclosure. However, no electronic transmission or storage is 100% secure. Your data is retained only as long as necessary for the purposes described or as required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. Updates will be notified on our website, and continued use constitutes acceptance of any changes. For major changes, we will request updated consent if required by law.

12. Business Transfers

If WorkElate or its assets are acquired or undergoes restructuring, user data may be transferred to successor entities and remain subject to this policy.

13. Contact Us

If you have any questions, requests, or concerns about your privacy or this policy, please contact us at:

privacy@workelate.com

This policy is effective as of 18th Sept 2025.